Privacy
Who is responsible
Elite Education ("Elite", "we") is responsible for the personal information described here. Contact us at info@eliteeducations.com.au, (02) 7813 7511, or 20/9 Seven Hills Rd, Baulkham Hills NSW 2153.
What we collect
- When you book the entry assessment: your email address, and your child's first name and school year.
- When you call or email us: whatever you choose to tell us, such as your name, phone number and your question.
- When your child studies with us: their name, year and class; the homework and papers they complete on our platform; their answers, results and the feedback their tutors give.
- For family and staff logins: an email address and a password, which is stored only in a form that cannot be read back.
Most of this comes from you as a parent or guardian. We collect information about a child to teach them, and we ask parents and guardians to provide it on their behalf.
How we use it
To assess a child for the right class, to teach them, to set and mark their work, to report progress to their family, to send emails about classes, homework and invoices, and to answer your questions. We do not sell personal information and we do not use it for advertising.
Where it is stored, and who else handles it
Our platform's database is stored in Sydney, Australia. The platform is provided and hosted for us by Selective Edge, an Australian education technology business, under a written agreement that limits its use of the information to running the platform for Elite. Some of the services that support the platform and this website, such as website hosting and email delivery, may process information in the United States. We choose providers that protect information to a standard comparable to the Australian Privacy Principles.
Cookies and tracking
This website uses no analytics, advertising or tracking cookies. When you sign in to the platform, your browser keeps a sign-in session so you stay signed in; nothing else is stored.
Keeping it safe, and for how long
Access is limited to the people who need it: a family sees its own children, a tutor sees their own classes. We keep information while a child studies with us and for One year afterwards, then delete it.
Your choices
You can ask to see or correct the information we hold about you or your child, or ask us to delete it, by contacting us at the details above. If you are not satisfied with how we handle a request or a complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.